AccountsIQ rolls out Paraglide AI agents to automate collections

This news matters to retailers and service providers because it highlights a shift toward using AI to handle the 'uncomfortable' part of the business: getting paid. AccountsIQ is integrating AI agents from Paraglide to automate the collections process. For businesses that manage their own financing or offer in-house credit terms, this technology reduces the manual labor required to chase outstanding invoices. The AI system doesn't just send generic reminders. It acts as an autonomous agent that can interact with customers to resolve payment delays. For a merchant, this means more consistent cash flow without needing to hire more administrative staff. The goal is to move away from reactive debt collection and toward a proactive, automated workflow. By using AI to handle routine follow-ups, your team can focus on complex customer service issues or growth strategies. If you struggle with high Days Sales Outstanding (DSO), this type of tech integration is becoming the new standard for back-office efficiency.

Source: Finextra — Lending

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