The most organized source of consumer-financing industry knowledge on the web.

Fiserv Unifies Financial and Merchant Divisions to Unlock Growth Opportunities

Fiserv merges its merchant and financial divisions to streamline payment tech and expand embedded finance options for retailers.

Fiserv is merging its merchant services and financial solutions divisions into a single unit. This move is designed to bridge the gap between the technology used by banks and the payment tools used by retailers. For business owners, this signals a shift toward more integrated financial ecosystems. Instead of managing your point-of-sale system and your banking relationships as two separate islands, you can expect tools that talk to each other more effectively. CEO Takis Georgakopoulos indicated that this unification will allow Fiserv to offer more comprehensive 'embedded finance' solutions. This means things like instant lending at the point of sale, faster settlement times, and more personalized financing offers for your customers could become easier to implement. The goal is to move away from being a mere payment processor to becoming a full-service financial partner. By breaking down the walls between their banking software and merchant terminals, Fiserv aims to speed up the rollout of new features. Retailers should keep an eye on how this impacts their current Clover or Fiserv setups, as new loyalty programs and integrated lending options are likely to follow this reorganization.

Continue reading →