Adyen leans into agentic commerce

Adyen is launching a new API suite called Adyen Agentic. This technology lets your customers complete full transactions—including financing and payments—directly through AI assistants and chatbots. For retailers, this means you can capture sales the moment a customer finishes a conversation with an AI agent. You won't need to rebuild your backend systems to support these new conversational channels. This shift moves commerce away from traditional web forms and into 'agentic' flows. When a customer asks an AI to find a product and buy it, Adyen’s system handles the complex parts like identity verification and payment authorization in the background. If you offer promotional financing or BNPL, this tech aims to keep those options embedded in the chat interface. It reduces the friction of forcing a customer back to a traditional checkout page. For operators, this is a look at the next generation of 'invisible' payments. It suggests that your checkout strategy needs to move beyond your website and into the AI platforms where customers are increasingly spending their time.

Source: Finextra — Lending

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