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Bretton AI CEO Wants Banks to Kick the AI Tool Habit

Lenders face a regulatory balancing act as AI tool adoption outpaces their ability to explain credit decisions to auditors.

Curated by Financing Your Way from original reporting by PYMNTS. Summary is AI-assisted and editorially reviewed — see our editorial standards.

FYWBy Financing Your Way EditorialAugust 4, 2026

Banks and lenders are currently caught in an 'AI paradox.' While they need artificial intelligence to speed up loan approvals and catch fraud, every new tool they buy creates a massive regulatory headache. Will Lawrence, CEO of Bretton AI, argues that the current habit of buying a different AI tool for every specific problem is actually making financial institutions more vulnerable. For retailers and operators, this means the lenders you partner with are facing increasing pressure to prove exactly how their AI makes credit decisions. Regulators are no longer satisfied with 'black box' technology. They want to see the math behind why a customer was denied financing. If your lending partner can't explain their AI's logic, they risk being shut down or fined, which could lead to service interruptions for your store. The industry is shifting away from a collection of small AI gadgets toward unified systems that focus on compliance. This change is designed to ensure that credit decisions remain fair and legally sound. As a merchant, you should be asking your financing partners how they manage their AI risks. A lender with a solid, transparent AI strategy is much more likely to provide stable, long-term support for your sales than one chasing the latest unproven tech trends.

Source: PYMNTS

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