Ex-PayPal CEO Harris unveils AI-powered personal finance app

Bill Harris, the former CEO of PayPal and Intuit, has launched a new AI-driven personal finance platform called Evergreen.ai. While this is a consumer-facing app, it signals a major shift in how your customers manage their money and credit. The app acts as a 'digital CFO' for the average person. It uses artificial intelligence to automate complex financial tasks like monitoring cash flow, choosing credit cards, and managing debt. For retailers, this represents a new era of 'informed' consumers who use AI to decide how and when to use financing at the point of sale. As these AI tools become mainstream, your customers will likely rely on them to determine which financing offers are actually best for their budgets in real-time. Instead of just looking at a monthly payment, the customer's AI might tell them to use a specific BNPL provider or a store card based on their overall financial health. This technology aims to replace traditional financial advisors for the mass market. It puts sophisticated debt management tools directly into the hands of your shoppers. Operators should prepare for a future where the 'sale' of a financing product involves convincing both the human customer and their automated financial assistant.

Source: Finextra — Lending

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