FIS launches agentic AI suite for the office of the CFO

Financial technology giant FIS has launched a new suite of AI tools specifically designed to automate the back-office functions of a finance department. For retailers and service providers, this signals a shift in how your business might handle debt collections and cash flow management in the near future. The system uses 'agentic AI,' which means the software doesn't just analyze data—it can independently perform tasks like contacting customers for payments and resolving billing disputes. For operators, the most immediate impact is in the collections process. These AI agents are built to analyze customer payment patterns and decide the best way to recover outstanding balances without human intervention. This could lead to higher recovery rates on in-house financing programs or past-due invoices. The tool also provides real-time visibility into your cash position, helping you decide when you have enough liquidity to invest in new inventory or store upgrades. While this is currently enterprise-grade technology, it sets the stage for more automated, lower-cost credit management tools for small and medium-sized merchants.

Source: Finextra — Lending

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