NextGen FinCrime 2026: What the UK really thinks about fraud

Fraud is no longer just a banking problem. It is a direct threat to your customer conversion and bottom line. New data from the NextGen FinCrime survey highlights a shifting landscape where identity fraud and 'friendly fraud' are becoming harder to detect. For retailers offering credit, this means the friction between security and a smooth checkout is growing. Consumers want protection, but they will abandon their carts if your financing application feels too invasive or slow. The report signals that UK consumers are increasingly wary of how their data is handled during the credit application process. This impacts any merchant using Buy Now, Pay Later (BNPL) or traditional consumer loans. If your lending partners aren't using the latest AI-driven verification, you might be at higher risk for chargebacks or application-stage fraud. Retailers should expect stricter compliance requirements from their lenders soon. Now is the time to audit your checkout flow. Ensure your financing partners are transparent about data usage. High trust leads to higher approval rates and repeat business. Ignoring these fraud trends could result in higher merchant fees as lenders pass their security costs down to the operator.

Source: Finextra — Lending

← Return to the library· Submit a correction