Paytia lets AI agents take card payments — without the card ever reaching the AI

This news is a major win for retailers moving toward automated customer service. Paytia has launched a new tool that allows AI voice and chat agents to accept credit card payments securely. Normally, letting an AI handle card data creates a massive compliance headache. It often forces businesses into the highest tier of PCI DSS security audits. This technology acts as a 'secure corridor.' It captures the payment data and sends it directly to the bank without the AI ever 'seeing' or storing the numbers. For your business, this means you can allow customers to pay their balances or purchase financing add-ons through an AI bot without increasing your fraud liability. You get the efficiency of 24/7 automated collections and sales without the security risks of traditional bots. It bridges the gap between sophisticated customer experience and strict financial security. If you use offshore call centers or are looking to replace human agents with AI, this tech ensures you stay compliant while cutting overhead costs. It removes the human—and the machine—from the risk loop of handling sensitive payment info.

Source: Finextra — Lending

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