Socure Launches Tools to Determine AI Agents’ Trustworthiness

Identity verification leader Socure has launched 'Agent Intelligence,' a tool designed to verify whether an AI agent—like a virtual shopping assistant or an automated bot—is trustworthy. As more consumers use AI tools to handle transactions or apply for services, merchants face the risk of 'agent-based' fraud where malicious bots mimic real people. This new technology assigns a trust score to these digital agents and links them to a verified human or business identity. For retailers and service providers, this means you can soon distinguish between a helpful shopping bot used by a loyal customer and a predatory bot designed to exploit financing promotions or commit identity theft. Implementing these safeguards allows you to embrace the 'agentic economy' without opening the floodgates to automated fraud. As AI agents start managing credit applications or payment scheduling for your customers, having a way to vet them becomes as important as vetting the human customer themselves. This tool aims to reduce friction for legitimate automated transactions while blocking sophisticated bot attacks that bypass traditional security.

Source: PYMNTS

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