Spreedly Sees Good Bots Becoming an Agentic Commerce Channel

The way your customers shop is about to shift from manual clicks to automated AI agents. Traditionally, merchants viewed 'bot traffic' as a security threat related to fraud or inventory scraping. However, a new era of 'agentic commerce' is arriving. In this model, AI personal assistants will browse your store and execute purchases on behalf of your human customers. For retailers, this means you must prepare your checkout infrastructure to handle automated buyers that expect instant, frictionless transactions. Financing will play a critical role in this transition. If an AI agent is tasked with finding the best payment terms for a high-ticket item, your store needs to be able to present financing offers—like BNPL or installment plans—in a way that an AI can read and select. If your checkout requires a complex, human-only manual login or a clunky credit application, these AI buyers will simply move to a competitor who offers a machine-readable, 'one-click' financing path. The goal for operators is to stop blocking bots and start optimizing the payment flow for them. This ensures your financing programs are available to the next generation of digital shoppers, whether they are human or machine.

Source: PYMNTS

← Return to the library· Submit a correction