Visa Says the Agentic Enterprise Starts With Better Controls

Visa is signaling a major shift in how payment systems will handle transactions through 'Agentic AI.' For retailers and operators, this means the future of consumer financing and payments will likely involve AI agents acting on behalf of customers to find the best deals or financing terms. However, Visa emphasizes that for this to work without risking your business data or customer privacy, strict new controls are required. As a merchant, the integration of these AI agents into your checkout flow could automate how customers choose between BNPL providers or credit cards. Visa's focus is on creating a framework where these autonomous systems can execute payments securely. The goal is to move beyond simple chatbots to systems that can actually make financial decisions within set boundaries. If you are currently upgrading your point-of-sale or online financing stack, you need to be aware that 'agent-ready' infrastructure is becoming the new standard for major networks like Visa. Protecting your transaction data while allowing these agents to facilitate smoother sales will be a delicate balance in the coming years.

Source: PYMNTS

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