Why Merchants Get Better Results When Their Payment Systems Work Together
New data reveals why fragmented payment and financing systems hinder growth and how an integrated stack improves merchant performance.
Curated by Financing Your Way from original reporting by PYMNTS. Summary is AI-assisted and editorially reviewed — see our editorial standards.
Managing multiple payment processors and financing partners is no longer just a technical hurdle; it is a major bottleneck for business growth. New industry data shows that while 78% of businesses now use multiple payment methods, including BNPL and various credit options, very few are actually seeing better performance. The problem lies in fragmented systems. For retailers, this means that adding a new financing option like a lease-to-own provider or a low-APR lender often creates a 'data silo' that doesn't talk to the rest of the business. To see real results, operators need to move toward open payment infrastructures. This allows you to unify data from different lenders and payment gateways into a single view. When your systems work together, you can better understand which financing options are actually driving conversions and which ones are leading to abandoned carts. For the merchant, the goal is a 'plug-and-play' environment. You should be able to swap lenders or add new consumer financing tools without rebuilding your entire checkout flow or complicating your back-end accounting. Integrating these systems reduces the 'technical debt' that often holds businesses back from adopting the latest consumer credit trends.
Source: PYMNTS
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