Feedzai helps banks detect AI agents accessing customer accounts

This update is a heads-up for any merchant or financing platform that manages online customer accounts and credit applications. Fraudsters are now using automated AI agents to mimic human behavior, allowing them to bypass traditional security checks and access sensitive financial data. Feedzai has updated its security suite to distinguish between a real human customer and an AI agent trying to act like one. For your business, this means the 'identity' of your customer is becoming harder to verify through simple clicks and keystrokes. As you offer more instant-approval financing at the point of sale, you are a prime target for these automated attacks. If an AI agent manages to spoof a customer, they can potentially drain credit lines or open fraudulent accounts in seconds. Implementing tools that can spot 'non-human' interaction is no longer optional; it is a necessity to protect your revenue and your customers' trust. Expect your lending partners to tighten their technical requirements for account logins and application submissions to combat this specific type of automated fraud.

Source: Finextra — Lending

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